Privacy Policy
Privacy Policy
Effective date: 01/04/2026
itclips.live (“itclips.live”, “we”, “us”, or “our”) is committed to handling your information clearly, responsibly, and securely.
This Privacy Policy explains what we collect, how we use it, and how we handle it when you use itclips.live and the services available through it.
Who we are
itclips.live is a web-based platform operated from England, United Kingdom.
If you have questions about this Privacy Policy or want to make a data-related request, you can contact us at:
The information we collect
To operate itclips.live, we collect a limited set of information tied to your account, connected platforms, subscription, and activity within the product.
Account information
When you create an account, we may collect:
- your name
- email address
- profile picture
- login credentials, including email/password or Google sign-in information
Connected platform data
If you connect third-party accounts such as Twitch, Kick, Instagram, TikTok, or YouTube, we may collect and store:
- public profile information
- account identifiers
- access tokens or similar authentication credentials
- account data needed to provide platform features on your behalf
Content and generated output
To provide our services, we may process and store:
- livestream content sourced from connected platforms
- clips created, edited, or managed through itclips.live
- captions, text, and other AI-generated outputs
- workflow settings, preferences, and generation-related data
Usage information
We may collect information about how you use itclips.live, including:
- pages, videos, or features you view
- actions taken within the platform
- account activity related to service performance, feature delivery, and product improvement
Subscription and billing information
If you subscribe to a paid plan, we may collect and store limited billing-related information such as:
- subscription status
- plan or price identifier
- billing period and renewal dates
- payment provider metadata
We do not store your full card details.
How we use your information
We use your information to operate, improve, and support itclips.live.
This includes using your data to:
- create and manage your account
- authenticate your access and keep the platform secure
- connect with supported third-party platforms
- automatically generate clips from livestream content
- allow you to publish content to connected social platforms
- generate AI-powered captions or related outputs
- manage subscriptions, billing, and account status
- maintain, improve, and troubleshoot the platform
- communicate with you about your account or service-related updates
AI features
itclips.live includes AI-powered features, such as caption generation and related workflow assistance.
To provide these features, we may send relevant content or prompts to third-party AI providers, such as Google Gemini. This may include text, metadata, and content-related inputs needed for the feature to function.
AI-generated outputs may be stored as part of your account experience.
We do not currently intend to send personal identity information such as your name or email address to AI providers unless it is necessary for a feature you choose to use.
Third-party services and integrations
We use third-party providers and integrations to run itclips.live. These may process information on our behalf or as part of the services you choose to connect.
These may include:
- Supabase for database infrastructure, storage, and authentication
- Stripe for subscription billing and payments
- Google for AI functionality and, if introduced, analytics-related services
- Twitch, Kick, Instagram, TikTok, and YouTube for connected account functionality and content access
When you connect a third-party service, we may access and use the information made available to us through that service in line with the permissions you grant.
Cookies and similar technologies
itclips.live uses essential cookies and similar technologies where needed to run the platform properly.
These may be used to:
- keep you signed in
- maintain secure sessions
- support core product functionality
- protect the platform and your account
If we introduce non-essential analytics, advertising, or similar technologies in the future, we may update this Privacy Policy and, where required, present appropriate consent options.
How long we keep your information
We generally keep your information for as long as your account remains active or as long as it is needed to provide the service.
This may include:
- account details
- connected platform data
- stored clips and outputs
- billing and subscription records
- AI-generated content
If your account is closed, we may retain certain data for up to 90 days where reasonably necessary for legal, security, fraud prevention, backup, or technical purposes.
You may request deletion of your data at any time by contacting:
Your rights
If you are in the UK, EU, or another jurisdiction with similar privacy rights, you may have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate or incomplete information
- request deletion of your personal data
- object to certain processing
- request a copy of your data
To make a request, contact:
We may need to verify your identity before completing certain requests.
International use
itclips.live is available to users globally.
Our operations are based in the United Kingdom, and our primary data infrastructure is hosted in the European Union. By using itclips.live, you understand that your information may be processed in the UK, the EU, and in some cases through third-party providers operating in other jurisdictions, subject to appropriate safeguards where required.
Security
We take reasonable technical and organisational measures to protect your information.
These measures include:
- HTTPS encryption
- authentication and session controls
- secure infrastructure through trusted service providers
- access controls designed to limit unauthorised access
No system is completely risk-free, but we work to protect the information we handle.
Children’s privacy
itclips.live is not intended for children under 13, and we do not knowingly collect personal data from children under 13.
If you believe a child has provided personal information to us, please contact team@itclips.live so we can review and remove it where appropriate.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the product, legal requirements, or how we handle data.
When we do, we will update the effective date at the top of this page. Where required, we will take additional steps to notify users of material changes.
Contact
For privacy questions, data requests, or concerns about this Privacy Policy, contact: